FAQs

  • Once you have placed your order, we will send you a confirmation email to track the status of your order.
  • Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
  • Additionally, you can track the status of your order from the “Track Order” section on our website.
  • We can only change orders that have not been processed for shipping yet.
  • Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, we cannot accept any changes to your order.
  • To make changes to your order, please contact us for support.

We currently ship worldwide.

We process orders between Monday and Friday. Your order will be processed within 24 hours after we received it and shipped within the next business day.

Shipping time is between 7-14 business days (depending on the shipping method and location you choose at checkout).

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing a delivery method before confirming your order:

  • United-States: 7-14 business days
  • Canada: 7-14 business days
  • Australia: 7-14 business days
  • United Kingdom: 7-14 business days

 *Please note that these are estimated delivery times only and we cannot guarantee the exact delivery dates. 

  • Once you have placed your order, we will send you a confirmation email to track the status of your order.
  • Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
  • Additionally, you can track the status of your order from the “Track Order ” section on our website.

  • We guarantee any of our product  sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item provided the following conditions are fulfilled:
  • The request of return must be made within 7 days after you received it
  • The item must have been sold on our online store
  • The item must be in the same condition that you received it, unworn or unused in anyway
  • The item must have the tags unremoved and in its original packing
  • You will need the recipient or proof of purchase
  • If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.